FAQ

General Questions

  • What is Crossroads Meets The Ocean LLC?

    We're a spiritual wellness brand offering handmade jewelry, metaphysical tools, tarot readings, and more. Our mission is to help people elevate their spiritual potential and clear negative energy.

  • How do I contact you if I have questions?

    You can email us at with.faith232133@gmail.com or use our contact form below.

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Spiritual Services

  • How do tarot readings work?

    After you book a session, you'll receive a confirmation email. Readings are done via [Zoom/email/video/audio] and delivered within 3 days. You can include questions or topics you’d like guidance on.

  • Are your spiritual services confidential?

    Absolutely. All sessions are 100% private and treated with the utmost respect and confidentiality.

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Orders & Shipping

  • How long does shipping take?

    Processing typically takes 2–5 business days. Shipping times vary depending on your location:

    U.S. Orders: 2-5 business days

    International Orders: 5-10 business days

  • Do you ship internationally?

    Yes, we ship worldwide! Please note international customers are responsible for customs/duties.

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Returns & Refunds

  • What’s your return policy?

    Due to the personal and spiritual nature of our products and services, all sales are final. However, if there's a problem with your order, please contact us within 7 days of delivery.

  • Can I cancel or change my order

    If your order hasn’t shipped yet, contact us as soon as possible to request changes.

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Products & Custom Items

  • Do you take custom orders for jewelry or spiritual kits?

    Yes! Please reach out with your request via our contact form or email. We love bringing your vision to life.

  • How should I care for my handmade jewelry or metaphysical tools?

    Store them in a cool, dry place. Avoid water and harsh chemicals. Cleanse them regularly with sage, incense, or moonlight.

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Other Common Questions

  • Are your products ethically sourced?

    Yes. We’re committed to sourcing ethically and sustainably whenever possible, especially when it comes to crystals, herbs, and materials.

  • How do I know which product or service is right for me?

    Each product page includes a description to guide you. If you’re unsure, feel free to contact us for a personalized recommendation.

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Please feel free to contact me with any questions, or concerns, or need guidance or custom spiritual services.

May the light of love and grace surround you always.

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